20 March 2026
Member Loan & Benevolent Scheme Survey
Your Voice Matters: Help Us Shape the Future of GCU Member Benefits
At Gateway Credit Union, we’ve always believed that we're stronger together. Being a member-owned financial cooperative means that you aren't just a customer—you’re a stakeholder. Every service we offer, from our savings accounts to ethical lending, is designed with your financial well-being in mind.
To make sure we’re hitting the mark, we are currently conducting a comprehensive review of two of our core member benefits:
Loan Protection Insurance
The Benevolent Scheme
Why Your Feedback is Essential
Times change, and so do the needs of our community. We want to ensure these protections continue to provide the best possible value and peace of mind for you and your family.
Whether you’ve utilised these services in the past or simply value the safety net they provide, your perspective helps us understand what’s working and where we can improve.
⏱️ It Only Takes a Few Minutes
We know your time is valuable. That’s why we’ve kept this survey short, focused, and easy to complete. Your responses are entirely anonymous and will be used specifically to shape the future of these GCU programs.
"Your feedback is vital in shaping these services. By sharing your thoughts, you help ensure that Gateway Credit Union remains a supportive pillar for all our members."
How to Participate Click the link below to head over to our secure survey. Thank you for being a vital part of our GCU family. We look forward to hearing your thoughts and continuing to grow together.
