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t: 01495 832111    


Proof Of ID and Address

To comply with current Money Laundering Regulations we must obtain proof of your identity and proof of your address before we can open your account or offer you a loan. This is to ensure that the Credit Union is not used to hide the proceeds of crime.

Joining online or by post:
We may be able to verify your identity online, using the electoral register and other records, including verification with credit reference agencies. If we can't do this, we will ask you for further proof.

Joining in person:
We ask you to bring in proof of your identity, by providing at least one form of ID from List A, and proof of your address by providing at least one document from List B.

LIST A – proof of who you are

LIST B – proof of where you live

Even if you do not have this kind of identification, we still want you as a member. Please bring in whatever documents you have, and we will help you to obtain further proof if we need it.

We will also need your National Insurance (NI) number to open your account.

Loan applications  

If you are applying for a loan, we need proof of your identity and address, as above, and proof of your income, for instance payslips, benefits and tax credit letters, and 3 months bank statements, if you have a bank account. If you live with a partner and share your financial responsibilities, we will need proof of their income and identity as well.

Young Saver Account applications

If you are opening a Young Saver Account, we need to see ID as above (or check identity online) for the adult signatory on the account, and we need to take copies of the child's birth certificate or passport. If you are not the parent or guardian the child lives with, we would also like confirmation that they are happy for you to open the account.

For a full guide to how we use your details click here.

Gateway Credit Union 21, Commercial Street Pontypool NP4 6JQ Telephone 01495 832111
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority 214010

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