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Service Update October 2020

We're very excited about our planned IT upgrade which will ensure that your Credit Union is up to date and ready to grow and serve members for many years to come.Unfortunately there will be some disruption, we expect to close at 12 on Friday 23rd and reopen as normal on Monday 26th October, but online services may not work over the weekend. 

That was all planned before the announcement of a Wales-wide two week lockdown.  Although financial services don't have to close, we have decided to close our doors for face-to-face services again for those two weeks, for everyone's safety.

Almost all our members have now registered for the members' app and are requesting withdrawals or loans online. You can email us and we're also taking an increasing number of loan applications over the phone. We're trying to make everything as safe, easy and convenient as possible.



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Gateway Credit Union 21, Commercial Street Pontypool NP4 6JQ Telephone 01495 832111
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority 214010

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