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e: info@gatewaycu.co.uk

Important - Service disruptions

You may have experienced difficulty in logging in to the members area during the past couple of weeks.
This is due to secure server that hosts the members area not being able to cope with the demand placed on it as a result of the popularity of the members area service.

Maintenance has been carried out in an attempt to rectify the intermittent service but this is proving insufficient in ensuring an acceptable level of up-time for our members.
As a result of this, our web developers have invested in new servers which should be more capable in dealing with the load placed upon them. These new servers will be commisioned during the next 2 weeks, so there may be some continued disruption until they are active.

We do apologize for the disruption you have experienced and are doing our utmost to ensure we get this rectified for you as soon as possible. We thank you for your patience whilst we get this resolved.

Please call us on 01495 742500 if you have any questions regarding the new site and ask for either John or Sara

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Gateway Credit Union 21, Commercial Street Pontypool NP4 6JQ Telephone (01495) 742500
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority 214010

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